Delivery charge
- Tk 100 per order within Dhaka district.
- Tk 150 per order in other districts of Bangladesh.
The delivery charge is added automatically according to the district in your selected delivery address at checkout.
Delivery times
- Inside Dhaka: Up to 5 days after order confirmation.
- Outside Dhaka: Up to 10 days after order confirmation.
We will communicate the estimated delivery time for your specific order. It may be shorter depending on the product, address and transport arrangements. If delayed, we will explain the reason and next steps. If delivery is not possible, our Refund policy applies.
Delivery of perishable products
These time limits do not mean perishable food should remain in transit for long periods. Fish, meat, milk and other perishables will be accepted for delivery only where suitable storage and transport can be ensured. If these arrangements are unavailable in your area, the order will not be confirmed; any advance payment will be refunded.
Address and delivery charges
When ordering, provide your district, upazila/police station, area, house or street details and an active phone number. Check the delivery method and charge shown for your address at checkout. If no method is shown, contact us before ordering. We will not change the address or add charges without your agreement.
Receiving your order
Check the packaging, product name and quantity on delivery. If there is a problem, inform the delivery person and contact us. Store perishable products promptly in suitable conditions.
Delivery support
With your order number, contact Primary WhatsApp: +8801912343267 or Alternative WhatsApp: +8801782-307876 for assistance. Contact details .